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Get a Room: Restaurant and Hotel Occupancy in the Age of 新型冠状病毒肺炎

How can the hospitality industry best prepare for its first wave of guests following pandemic-related city shutdowns?

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日期

2020年5月28日

Growing societal concerns connected to the 新型冠状病毒肺炎 pandemic have placed significant, 潜在的破坏性, pressures on the world economy and its ability to conduct business as usual. The hospitality industry has arguably been among the most seriously impacted; many restaurants are shuttered, 酒店预订量创历史新低, and stay-at-home legislation has thrust the industry into a tailspin.

As certain regions begin to relax restrictive shelter-in-place guidelines, and we all begin to accept social distancing as a cultural norm, hoteliers are now considering how they can prepare to reopen. AG平台设计酒店场馆已有数十年的历史, 并考虑到客户的需求, we’ve prepared a list of considerations to assist in the reopening of hotels and dining spaces the world over.

Reopening a hotel or restaurant in response to loosened government restrictions should be considered carefully and in conjunction with the following:

  1. Have dining facilities been modified to support social distancing? Have safe seating arrangements and shared spaces for guests and staff been created?
  2. Have staff been trained on new sanitation guidelines related to hand washing, 保持社交距离,戴口罩?
  3. Are essential services (trash, recycling, food supplies, etc.) available to support the facility at its optimal capacity?
  4. Have comprehensive hygiene plans been prepared and posted throughout the space to encourage consumer confidence and ensure employee safety?
  5. How have front-desk processes been amended to support social distancing measures, 包括预订, 入住和退房?
  6. Has informational content been prepared that will ensure guests are aware of new processes and how their behaviour can contribute to the maintenance of a healthy property?

创建新流程, 部分是通过使用现有技术, could also go a long way toward enhancing safety and hygiene plans. Areas for further consideration could include touchless check-in, 电梯通道和房间入口, 紫外线行李通道, 以及抗菌表面涂层. 考虑到空气的流动和交换, 还有它的相对湿度, is also central to the health and safety of hotel guests and staff. 检讨机械系统,加强空气交换, utilizing a downward flow of air in elevator cabs to push contaminants down, and including operable windows in guest rooms could support the continued deterrence of the virus in shared spaces.

保持社交距离措施, including maintaining a distance of six feet between people, making hand sanitizer readily available in public spaces, and ensuring that health and hygiene signage in high-traffic areas is easy to access will have a new and important impact on every hotelier’s ability to provide a safe and consumer-confident experience.

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